Privacy Policy
Last updated: September 2026
This policy explains what information 24 Hour Heating and Cooling collects through this website, how it's used, and the choices you have. If you have questions, call us at (573) 693-8863.
Information you give us
When you fill out a form on this site, we collect what you enter: your name, phone number, email address if you provide one, and your message. We use it only to respond to your request, schedule service, and give you an estimate.
Free downloads and emails
If you request a free download, like the Winter Ready Home Checklist, we may occasionally email you seasonal tips and offers. Every email includes a way to unsubscribe, and you can also call us to be removed.
Information collected automatically
Like most websites, this site collects basic technical information when you visit, such as your browser type, device, pages viewed and general location based on your IP address. We use Google Analytics to understand how visitors use the site so we can improve it. Google Analytics uses cookies to do this. You can learn more or opt out at tools.google.com/dlpage/gaoptout.
Spam protection
Form submissions are checked by Akismet, a spam filtering service, to keep junk messages out. Akismet receives the submission and basic technical details to make that check.
How we use your information
- To answer your call or form request
- To schedule and complete service or installation work
- To send estimates, invoices and follow ups about your job
- To improve this website
What we don't do
We don't sell, rent or trade your personal information. We only share it with service providers who help us run this website and our business, and only as needed for them to do that work, or when the law requires it.
How long we keep it
We keep form submissions and customer records as long as they're useful for serving you and for our business records, then delete them.
Your choices
You can ask us to see, correct or delete the information you've sent us through this site. Call (573) 693-8863 and we'll take care of it.
Children
This website isn't directed to children under 13, and we don't knowingly collect their information.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.
Need a repair today or a new system this season?
Call for a service call any hour of the day, nights and weekends included. Planning a new furnace, heat pump, AC or mini split? Estimates on new systems are free, with no obligation to book.
Call (573) 693-8863Want a call back?
Leave your name and number and a real person will call you back, day or night.
In a hurry? Call (573) 693-8863.